Meet the WebsNP Engineering & Support Team

Behind every high-performance server and every resolved ticket is a dedicated team of systems administrators, network engineers, and customer success specialists based right here in Nepal. We are the human element powering your digital infrastructure.

Our Engineering Philosophy

WebsNP was founded in Pokhara, Nepal, in 2009 by Sandip Sapkota with a singular, uncompromising mission: to provide Nepali businesses with enterprise-grade server infrastructure without the exorbitant enterprise price tag or the latency associated with distant international hosts.

Today, our rapidly growing team manages thousands of active client servers, custom cloud instances, and complex bare-metal deployments across multiple data centers in Nepal, the United States, and India. What sets our team apart is our strict engineering-first culture. We do not employ outsourced, script-reading "Level 1" call center agents. Every time you open a support ticket or call our emergency hotline, you are connected directly to a certified systems administrator or network engineer who has the root access and technical authority to diagnose and resolve your issue immediately.

This direct-to-engineer support model guarantees faster resolution times, higher first-contact resolution rates, and significantly less downtime for your mission-critical applications.

Leadership & Core Engineering Team

The dedicated professionals who architect, monitor, and maintain the WebsNP ecosystem every single day.

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Sandip Sapkota

Founder & Chief Executive Officer

Sandip founded WebsNP over 15 years ago with a vision to revolutionize the Nepalese IT sector. With extensive hands-on experience in bare-metal server infrastructure, BGP network routing, and corporate IT operations, he oversees the company's global strategic direction, data center partnerships, and enterprise client relations from our Pokhara headquarters.

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Rajesh Gurung

Head of Cloud Infrastructure

Rajesh is the chief architect behind our high-availability cloud platforms. Specializing in KVM hardware virtualization, advanced network routing protocols, and multi-node clustered environments, he ensures our physical hardware maintains its strict 99.9% uptime SLA under intense, high-volume traffic loads.

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Priya Shrestha

Lead Systems Administrator

With over a decade of experience in Linux server environments, Priya leads our technical escalation team. She handles complex cPanel/WHM migrations, disaster recovery operations, advanced database optimizations (MySQL/MariaDB), and kernel-level security hardening for our managed dedicated server clients.

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Anil Tamang

Network Operations Center (NOC) Lead

Anil monitors our global network health 24/7/365. He is responsible for real-time volumetric DDoS mitigation, BGP routing optimization, identifying network bottlenecks, and coordinating rapid emergency responses with our upstream data center partners during critical outages.

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Sunita Karki

Billing & Customer Success Manager

Sunita bridges the gap between our technical operations and our clients. She manages our seamless integration with local payment gateways (eSewa, Khalti, ConnectIPS), handles corporate invoicing, and ensures that enterprise clients receive tailored account management and proactive service reviews.

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Bibek Rai

Senior Full-Stack Developer

Bibek leads the continuous development and security of the WebsNP client portal and internal billing systems. An expert in the Laravel ecosystem, Vue.js, and API integrations, he builds the automation tools that allow our clients to provision servers and manage DNS records instantly.

Our Origins: From Pokhara to Global Infrastructure

WebsNP began its journey in 2009 as a localized hosting reseller operating out of Pokhara. Early on, we witnessed first-hand how unreliable, highly latent, and prohibitively expensive international hosting was for Nepalese businesses. Payment barriers, timezone differences, and language barriers made getting technical support a nightmare for local developers.

Determined to fix this, our founder Sandip Sapkota bypassed the middlemen and built direct infrastructure relationships with Tier-4 data centers in the United States and premium colocation facilities in Kathmandu (such as the DataHub/Ncell facility). By securing our own hardware and IP blocks, we brought true enterprise-grade hosting to Nepal at highly competitive, locally billed prices.

Today, we operate proudly from both our original Pokhara headquarters and our corporate Kathmandu office, delivering sub-20ms latency for local visitors and unparalleled global routing for our international clients.

15+Years Operating
10K+Active Clients
100%In-House Engineers
2Nepal Offices

Our Core Operating Values

What we believe in — and how it dictates every engineering and business decision we make.

Absolute Reliability

Every architectural decision—from RAID arrays to redundant power feeds—is made with uptime as the absolute top priority. We do not overload shared servers or take shortcuts on hardware quality.

Engineer-Led Support

We abhor the "ticket black hole." When you contact us, a real systems engineer answers. No frustrating bots, no scripted responses—just fast, expert technical diagnostics in Nepali or English.

Transparent Local Pricing

We champion straightforward NPR billing. Pay seamlessly via eSewa, Khalti, or local bank transfers. We despise hidden renewal markups and predatory pricing models.

Security by Default

Enterprise security should not be a luxury add-on. Intelligent DDoS mitigation, strict firewall hardening (CSF/UFW), and regular proactive security audits are standard across all our hosting tiers.

Growing the Nepali Ecosystem

We actively invest in Nepal's domestic internet infrastructure, participating in local peering exchanges (NPIX) to keep domestic traffic local, fast, and resilient.

Client Obsession

Your business growth is our primary KPI. We provide free, zero-downtime website migrations, comprehensive technical consultations, and proactive performance monitoring to ensure your success.

Consult Directly with Our Engineers

Planning a complex server migration or need advice on scaling your infrastructure? Bypass the sales team and talk directly to the engineers who build and maintain our networks.

+977 9846 280400 Open a Consultation Ticket